——— SUPPORT ———

HELP CENTER

50 articles covering every feature, from onboarding to scoring to the AI Coach. Searchable. Always up to date.

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QUICK ANSWERS

How do I cancel my subscription? +

iPhone Settings → [Your Name] → Subscriptions → Rubric. Access continues until the end of your billing period.

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How do I delete my data? +

In the app: Profile → Account → Delete Account → type "DELETE" → confirm. Deletion is immediate and permanent.

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Why is my score missing? +

Your day hasn't met the minimum data requirements. Check eligibility for the specific thresholds.

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Does Rubric sell my health data? +

No. Never. Your health data is yours. We don't sell it, share it with advertisers, or use it for anything beyond the Rubric service.

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How does photo logging work? +

Snap a photo of your meal. AI identifies the foods, estimates portions, and logs the nutrition. You review and adjust before confirming.

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What devices does Rubric work with? +

iPhone (iOS 16+), Apple Watch, and the web app at app.rubric.fit. We integrate with Apple HealthKit. Android is planned for late 2026.

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